Quality Standards for the Metal Casting Process

At Buffalo Metal Casting, we recognize the challenges that rejected parts and rework can pose for your operations. To mitigate these issues, we’ve implemented a rigorous Quality Assurance Plan, meticulously outlining quality control procedures across every department. This comprehensive plan assigns clear responsibilities for implementation and mandates thorough documentation of all tests and inspections.

**Committed to Excellence**

Our Quality Assurance Plan is not just a document—it’s a cornerstone of our operations. Stringently followed by our trained and motivated workforce, it aligns with ISO 9001:2008 Industry Standards to ensure product conformity with customer specifications. We go beyond mere compliance, exceeding the inspection requirements outlined by major government procurement agencies. This commitment extends to all products and services provided, reinforcing our dedication to precision and reliability.

**Dedicated Customer Service**

Unlike traditional setups, all members of our management team are actively involved on the molding floor, not confined to boardrooms. This hands-on approach eliminates bureaucratic hurdles, ensuring swift responses to your inquiries, proposals, and progress updates—typically within 24 hours or less. At Buffalo Metal Casting, customer satisfaction is our priority, driven by direct engagement and efficient communication.

**Guaranteed On-Time Delivery**

With a firsthand understanding of our production workflow, our management ensures that promised delivery dates are realistic and met consistently. Throughout production, your order receives meticulous attention and expedited handling when needed, guaranteeing punctual delivery to meet your operational timelines.

Experience the difference at Buffalo Metal Casting—where quality, service, and reliability converge to support your business success. Contact us today to discover how we can elevate your casting solutions with unparalleled expertise and dedication.